Whether you have a question about our content, a correction to suggest, or simply want to
discuss how we approach peer-to-peer lending topics, we are listening.
Monday to Friday, nine in the morning until five in the afternoon,
United Kingdom time. We aim to respond within two working days.
Urgent corrections
Factual corrections flagged as urgent are reviewed within one working
day.
We triage every message by the nature of the request. A factual correction on a
published article is treated as urgent — we take accuracy seriously. A general
question about peer-to-peer lending concepts gets a considered, thorough reply
rather than a fast one. A collaboration enquiry is reviewed by our editorial
lead before we respond. Choose the priority level that best reflects what you
need.
Contact information
We are a small team and we read every message that comes in personally
We are a small, deliberate team — which means we do not use automated replies to
close tickets and move on. When you write to us, a person reads your message and
considers it carefully before responding. That takes a little longer than a bot, and
we think the trade-off is worth it. If you are submitting a factual correction about
something we have published on peer-to-peer lending — a default rate figure, a
regulatory detail, a platform description — please flag it as urgent. We treat
accuracy as the most important thing we produce, and we will review your correction
promptly. For general questions about lending mechanics, diversification approaches,
or how we source our content, expect a considered reply within two working days. We
will not rush an answer that deserves careful thought. For collaboration or
editorial enquiries, our lead researcher reviews those personally and responds when
we have something meaningful to say, rather than sending a holding reply.
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Our location
Louisa Ryland House, 44 Newhall Street, Birmingham, B3 3PL, United Kingdom